Last Updated: 13 October 2026
Welcome to The Lost Dogs Bali.
These Terms & Conditions apply to your use of our website and to purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.
This website is operated by The Lost Dogs Bali, based in Bali, Indonesia.
For enquiries, please contact us at info@lostdogsbali.com.
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation or security of the website.
You must not attempt to gain unauthorised access to our website, systems, customer accounts, databases, or other restricted areas.
We reserve the right to restrict or terminate access to the website where we reasonably believe there has been misuse or violation of these Terms & Conditions.
We make reasonable efforts to display our products as accurately as possible.
However, colours, textures, sizing, proportions, and other visual details may appear slightly different depending on your screen, device, photography, lighting, or production variations.
Because some products may be produced in limited quantities, availability is not guaranteed.
We reserve the right to change, discontinue, or limit the availability of any product at any time.
Customers are responsible for reviewing available sizing information before placing an order.
Sizing may vary depending on the design, cut, or style of the product.
If you are unsure about sizing before making a purchase, please contact us at info@lostdogsbali.com.
All prices displayed on our website are shown in the currency indicated on the website.
Prices may change without notice.
The price charged for an order will generally be the price displayed at the time the order is successfully placed.
Shipping fees, taxes, duties, or other applicable charges may be shown separately during checkout.
Submitting an order does not necessarily mean that your order has been accepted.
We reserve the right to decline or cancel an order where there is a pricing error, stock issue, suspected fraudulent activity, payment problem, technical error, or another reasonable reason preventing us from fulfilling the order.
If we cancel an order after receiving payment, any amount owed to you will be refunded through the appropriate payment method.
Orders must be paid using one of the payment methods made available during checkout.
Your order may not be processed or dispatched until payment has been successfully confirmed.
Payment transactions may be handled by third-party payment providers and may also be subject to their terms and conditions.
Shipping times displayed on our website are estimates only.
Delivery times may vary depending on your destination, courier, customs processing, public holidays, weather conditions, or circumstances outside our reasonable control.
Please refer to our Shipping & Returns Policy for further information.
Customers are responsible for providing complete and accurate shipping details when placing an order.
The Lost Dogs Bali cannot be held responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete information provided by the customer.
If you notice an error in your shipping details, contact us as soon as possible at info@lostdogsbali.com.
Unless otherwise stated, all content appearing on this website, including The Lost Dogs Bali name, branding, logos, graphics, illustrations, photographs, product designs, text, artwork, videos, and website materials, belongs to The Lost Dogs Bali or is used with appropriate permission.
Content may not be copied, reproduced, distributed, modified, commercially exploited, or used without prior written permission.
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, privacy practices, security, or terms of third-party websites.
Accessing third-party websites is at your own discretion.
To the extent permitted by applicable law, The Lost Dogs Bali will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or liability that cannot legally be excluded under applicable law.
We are not responsible for delays or failure to perform obligations caused by circumstances reasonably outside our control, including natural disasters, extreme weather, transportation interruptions, government restrictions, strikes, internet or telecommunications failures, courier disruptions, or similar events.
We may amend these Terms & Conditions from time to time.
Updated terms will become effective when published on this website unless otherwise stated.
Your continued use of the website after changes are published constitutes acceptance of the updated terms.
These Terms & Conditions are governed by the applicable laws of the Republic of Indonesia.
Where legally permitted, disputes relating to these Terms & Conditions or purchases made through this website will be subject to the jurisdiction of the appropriate courts in Indonesia.
For questions regarding these Terms & Conditions, please contact:
The Lost Dogs Bali
Bali, Indonesia
Email: info@lostdogsbali.com
